Greater Chamber Provides Luncheon & Seminar for Area Businesses Looking to Improve Customer Service

Wednesday, June 9, 2010


Prince William County–Greater Manassas Chamber of Commerce
Press Release
For Immediate Release                       Contact:  Andrea Whaley, Communications Director
Date:  June 9, 2010                      (703) 753-7436
Greater Chamber Provides Luncheon & Seminar for Area Businesses looking to improve customer service
manassas, vaThe Prince William County-Greater Manassas Chamber of Commerce has invited Bobbie Walker, Partnership Marketing Education Director for the Virginia Tourism Corporation to speak on the profound ways that all businesses can consistently exceed customer expectations at our Insight Series Luncheon on Wednesday, June 16th. Her talk, “Great Customer Service Comes From the Heart,” will focus on attitude, consistency, service and teamwork.
Members of the general public are invited to the luncheon which will be held on at Best Western Battlefield Inn, 10820 Balls Ford Rd., Manassas and will include two identical sessions with lunch served between the two. The morning session will run from 9:30-11:30 a.m. Lunch is served from 11:30 a.m.-1:00 p.m and will feature a “Best Practices” discussion with a panel of local customer service experts. Facilitating the lunchtime discussion will be Chamber President Debbie Jones. Panelists to date include Victoria Wu, Cakes by Happy Eatery; Steve Johnson, Uno’s Chicago Grill; and Jamie Gorman, Sigma College of Small Business, Inc. The afternoon session will immediately follow lunch and will run from 1:00-3:00 p.m.
Program Objectives will include:
This event is a part of the Greater Chamber’s Insight Series, which seeks to shed light on current events and other areas of particular interest to members of the community. They are always open to the public. The Insight Series is sponsored by PNC Bank. Special thanks to Media Sponsor News & Messenger. The cost for members of the PWC-GMCC to attend is $40/person; Groups of three or more pay $30/person. Non-Members pay $55. To register for this event, go to, click on News & Events Wire and select Insight Series on June 16thor contact Cathy Gilbert-Silva at (703)368-6600, ext. 10 or by email at
The Prince William County–Greater Manassas Chamber of Commerce represents more than 1,000 businesses, professionals and organizations in Prince William County, Manassas, Manassas Park and the surrounding area. Since 1935, the Chamber has been a business and community leader. The Chamber’s number one goal is to help its members succeed. For more information, visit our website at or call the Greater Chamber at 703-368-6600. For more information about the benefits of membership, contact Kris Johnson at 703-368-6600, ext. 15, or email Prince William County–Greater Manassas Chamber of Commerce ... Your Greater Networking Connection.